1. Who controls your data
ARM Solutions of [REGISTERED ADDRESS] is the controller of the personal data described in this policy. For any question about it, or to exercise the rights below, contact [CONTACT EMAIL].
2. What we collect
Enquiry details: the name, email address, company, budget range and project description you choose to send us through the contact form or by email.
Client records: the contact and billing details needed to deliver a project and issue invoices.
Technical data: basic information your browser sends when you visit, such as IP address, device type and pages viewed, used to keep the site secure and understand which pages are read.
3. Why we use it and on what basis
To respond to your enquiry and prepare a proposal, on the basis of taking steps at your request before entering a contract.
To deliver projects, provide support and issue invoices, on the basis of performing our contract with you.
To keep required accounting records and to meet tax obligations, on the basis of our legal obligations.
To keep the site secure and improve it, on the basis of our legitimate interests in running the business.
4. Who we share it with
We share personal data only with service providers who help us operate: hosting and infrastructure, email, accounting, and analytics. Each of them processes it on our instructions and under contract.
We do not sell personal data, and we do not share it for third-party advertising.
Where a provider is located outside your country, we rely on an appropriate safeguard such as standard contractual clauses.
5. How long we keep it
Enquiries that do not become projects are deleted after [NUMBER] months. Client and financial records are kept for [NUMBER] years to meet accounting and tax requirements, then deleted.
6. Your rights
You can ask us for a copy of your data, to correct it, to delete it, to restrict or object to how we use it, and to receive it in a portable format. Where we rely on consent, you can withdraw it at any time.
Write to [CONTACT EMAIL] and we will respond within the period required by law. If you are not satisfied with our response, you may complain to your local data protection authority.
7. Security
We use appropriate technical and organisational measures to protect personal data, including encrypted transport, access control and limiting who can see client information. No system is perfectly secure, and we will notify you and the relevant authority of a breach where the law requires it.
8. Changes
If we change this policy we will update the date at the top of this page, and where the change is significant we will tell you directly.